I am from Homewood, AL and I haven't had Dreamland since I moved up to West Virginia eight years ago. I just had to have some ribs. Placed my order and was so excited. However, after a UPS mishap, my order had spoiled. I sent an email to customer support and without batting an eye, got another order of ribs sent and got to my house with no problems. Those were the best two slabs of ribs and white bread I've had in a long time. Thank you so much!!