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I thought we purchased a gift card for our granddaughter who is in school at U of Alabama for Dreamland BBQ in Tuscaloosa. Never got it then got sent an email asking to review our on line card good only for on line web site orders that we never used or wanted.
We apologize for the confusion regarding your gift card. You purchased an 'online' gift card that can only be used on our website. If you'd like to exchange it for a physical card that can be used in our restaurants, just let us know. Thank you for your business!
I gave two online gift certificates but the recipients have not used them yet. Stay tuned to how easy ordering will be.
This was perfect birthday gift for friend who loves Dreamland BBQ but doesn’t live near. He can order and have delivered to his door!
Can’t wait to share the gift cards with my family!
I wish my request had been honored, since to me it is more fun to wrap and give as a gift
Hello. We sell two types of gift cards. One is a physical card that can only be used in our restaurants. The other is a digital card that can only be used on our website. You placed an order for the digital card. If you'd like to exchange it, please let us know and we'll help you out. Thank you!
0-1 stars. It auto filled 5 stars and wint let me edit. Good grief
Chili spice….10
Your oder fulfillment/shipping dept…..Negative 20
How in the hell do u screw up sending 4 little packs of spice. I had seen a review re same situation. One in a million, right? Nope.
One pack was opened so the inside of the box was covered resulting in netting 3 of 4 ordered. I also paid $16 (on a $20 order) for the “cheap” shipping option. Complete and total rip off. Been a Dreamland customer since 1983. BBQ isnt as good when i stop in T town for-some now and your shipping dept shud serve prison time:)
Too many other good options. Bye bye
Dreamland
This is probably some of the best dipping sauces I've ever had. Highly recommend!
We don’t receive our order in time for our event and when it arrived it sat outside for a day. We were not home or notified of delivery
We're sorry that you did not receive your order on time. We did issue a full refund for your order. Unfortunately, UPS experienced an unexpected delay. In order to be notified of a package delivery, you would need to subscribe to UPS MY choice. We do not track customer orders once they are picked up from our warehouse. Have a nice day!
I had vistied your location in Montgomery and was very impressed with your ribs. So I deceided to buy some Sauce along with the Rib Rub and try it in my smoker at home. The rub was great and added a lot of flavor to the St. Louis style ribs I purchased so wasthe BBQ Sauce. Looking forward to my next batch of Ribs.
Rib was a little tough this time must have ordered the wrong one