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The order was delivered timely and the food was very good!
Disappointed
The nail
Wow basically sums up everything ! From the ordering process being super simple, to the staff when you call because you decide you want to add more to your order to the actual taste of the food! Decided to order for Father’s day. We have never eaten here, but heard only good things. We ordered ala carte and everything was incredible. We had pulled pork, ribs, sausage and probably the best baked beans ever! For dessert we topped it off with the pecan pie! Can’t wait for our next reason to order!!! Items were shipped and arrived perfect!
Excellent
Let me first say that the food was good for the most part. I have been a long time customer of the Atlanta area stores and recently moved to Virginia. I ordered the In-Law Survival package and did not receive chicken, instead got two pork packs. When I called to inquire, I was informed that you were out of chicken so you just sent two pulled pork packs. My issue is that I should have been notified of this problem before shipping the order so that I could determine whether I wanted to proceed with the order. There was no offer to make things right by the customer service personnel even after I asked. This my disappointment.
Hands down the BEST go to BBQ sauce there is! Product was delivered within 2 days of ordering!!!
I hate to leave a negative review, but the ribs were very tough and difficult to pull from the bone. I followed the provided directions and was very disappointed as they were for my husbands birthday. He enjoyed the jar of sauce with the Wonder Bread but not the expensive ribs.