Let me first say that the food was good for the most part. I have been a long time customer of the Atlanta area stores and recently moved to Virginia. I ordered the In-Law Survival package and did not receive chicken, instead got two pork packs. When I called to inquire, I was informed that you were out of chicken so you just sent two pulled pork packs. My issue is that I should have been notified of this problem before shipping the order so that I could determine whether I wanted to proceed with the order. There was no offer to make things right by the customer service personnel even after I asked. This my disappointment.