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I ordered online, which was simple and easy. The issues are with UPS, I ordered on a Sunday, it shipped on Monday and didn't arrive until Saturday. Dreamland was nice enough to send a second shipment out on Thursday but that shipment didn't arrive until the following Saturday. No fault of Dreamland's, it was ALL UPS. They refunded the order and were very apologetic about the situation, which I am thankful for, but I won't do another order with them.
Again, we apologize for the inconvenience with your order. Apparently, UPS was overwhelmed with packages following the work stoppage they experienced due to the ice storms in your area. We understand your frustration. We wish it would have gone better. Thanks again for your order.
I gifted this package as part of a game day bet which I lost. The recipients were pleased !
Game Day Package
You sent me 2 racks of ribs and 3 jars of sauce....not what I ordered at all.
We were not aware that we made this mistake. Please accept our apology. We'll review your order and send the correct items as soon as possible. Thank you for shopping with us!
Package was great- you need to select another delivery service for Bham local- would rate delivery service negative 5
I have been a fan of Dreamland ever since I started doing business in Alabama over 35 years ago and believe they have the best BBQ spare ribs in the country. While home delivery is not quite the same as eating there in-person, it comes damn close!
My trips to Alabama are fewer and fewer, unfortunately. But, since I discovered that the greatest BBQ sauce can be had with a simple point and click, my tummy is restored to its earlier glory. Dreamland is second to none. I’ll never have to go without ever again.
I did not want a dreamland shipping gift card, I was hoping for an online gift card that I could use to pay for food in store. I found this to be confusing and received a $50 gift card that I did not want.